Support

E. Quiroz - App Developer

How can we help you?

We're here to help you with any issues or questions about our applications. Select your app below for specific support, or contact us directly.

App-Specific Support

Choose your app for detailed help and FAQs:

Serenity Focus

Serenity Focus

Pomodoro timer with ambient sounds

LED Banner Jam

LED Banner Jam

Portable LED display for events

TDS QR

TDS QR

Digital signage for TV displays

General FAQ

How do I get a refund?

Refunds are handled by the App Store or Google Play Store. Visit your purchase history in the respective store to request a refund.

How do I update the app?

Updates are available through the App Store or Google Play Store. Enable automatic updates to always have the latest version.

How do I delete my data?

All app data is stored locally on your device. Simply uninstall the app to remove all data permanently. We don't store any data on our servers.

Do you collect my personal information?

No. We don't collect any personal information. Our apps work entirely offline (except for specific features like Jam Mode) and don't track you in any way.

Why don't you offer a free version with ads?

We believe in creating quality apps without compromises. Ads would degrade the user experience, and we refuse to track users or sell data. A small one-time purchase supports development while respecting your privacy.

Contact Us

Didn't find what you're looking for? Contact us directly:

When contacting us, please include:

Response time: We aim to respond within 24-48 hours.

Feature Requests

Have an idea for improving our apps? We'd love to hear from you! Send your suggestions to emeldoquiroz01@gmail.com with "Feature Request" in the subject line.